Product restrictions

Hardware delivery

Due to the size of some hardware products we sell, we will use the most appropriate courier service for your location. Because of this, we may not always be able to offer a next day delivery service, and kindly advise that you allow an additional 2 - 3 working days before receiving your order.

We cannot ship items that measure more than 8.6ft outside the UK except for inflatable item(s).

Upon delivery, we strongly recommend that you unpack and inspect your order before accepting it. In the unlikely event your order is damaged, please sign for the delivery and write 'Damaged' on your package. Please, contact us on 0808 196 0520 immediately if your order is not as expected. If it is not possible to inspect the product before the courier driver leaves, please sign the package as 'Unchecked' and contact us immediately on 0808 196 0520 if there are any issues.

Brand restrictions

We are unable to ship this brand outside of the U.K: Barbour, any aerosol products or liquids.

We are unable to ship these brands to New Zealand: Horse First

We are unable to ship these brands to the US:

Brand
Amigo
Ariat
Animalife
Barbour
BettaLife
Carr Day and Martin
Cabalor
Champion Equestrian
Charles Owen
Collegiate
Dalmar
Dermoline
Dublin
Equine America
Hibiscrub
Horse First
Horseware
Hunter
Ice Vibe
Kevin Bacon
Lincoln
Loveson
Mio
NAF
Nikwax Equestrian
Rambo
Rambo Micklem
Rhino
Saxon
Shires
Sportz-vibe
Toggi
Weatherbeeta

We are unable to ship these brands to Australia:

Brand
Amigo
Ariat
Barbour
Horse First
Horseware
Mio
Rambo
Rambo Micklem
Rhino
Weatherbeeta